I recently took someone to go and watch a hockey game. Been a little while but I personally played as a goalie myself.
The person kept making the comment that she couldn't see/find the puck and it made it frustrating to watch.
As a goalie, not being able to see the puck is pretty normal (especially with big bodies trying to screen you).
What I told her was that what matters a lot more than where the puck is, is where it's going to be in about two seconds. But the next best thing is to know where the puck is now.
If you can't see the puck then look at the players and as a last resort, look at the ref. 99% of the time they will be looking at the puck. Look where they're looking and soon enough it will appear.
I think this applies very much to this whole Google question.
The puck is gone (or on the way to the other side of the rink) and everyone is confused where it is or where it's going.
Look where everyone is looking and you'll find your answer there. It may not be in the same form as Google adwords, but the game is the same. Leveraging attention.
The tactics were different during the phonebook days (it was having your business start with the letter "A") as opposed to Google and will be different for the next thing as well.
From what I can tell, everyone seems to be looking at chatbots and vertical, shortform video. Not sure how that plays out in terms of advertising, but in terms of the answer to this article's question, that seems like a good place to start.
In my anecdotal experience, it's moved to private, trust-based channels: iMessage, WhatsApp, email, face-to-face interactions. Our 30-year bender of putting our lives online and blurring the public and the private has finally ended: people don't want to be online, don't trust social media, don't really trust any media, and are living simple local lives with a small circle of friends that they get together with regularly in person.
But then, my anecdotal experience may not be representative of most of the world. Most of my friends have money, houses, kids, friends - all of which are, by the numbers, rarities these days.
It's an interesting thought experiment to explore what it means if that actually is the new normal, and people are not consuming media or much of anything, or even if the people who are still addicted to social media are now tapped out and don't have any more disposable income left to spend. Probably economic depression. If everybody bought only what they needed and ignored all the advertisements, our present level of economic activity would plunge.
Absolutely this. I recently got a nice photo taken with my kids and for the first time I... didn't post it on Facebook. I sent it to my family group chat. Yesterday I posted on Facebook for the first time in months and it was about the power being out for an hour in the ice storm. I haven't posted travel photos to FB in years.
I'm mostly still on FB at all for the acquaintance-level connections to things like neighbourhood, church, and hobby communities. All the people I actually care about are in private group chats.
I was reflecting recently that Google Plus actually had the right idea back in 2011 with "circles", but at the time we all said it was too hard figuring out which circles we wanted to share a particular message or thought with. Hmm, maybe they were ahead of the game all along?
It's interesting to see how much of a behemoth Discord has become. Seems like there's a Discord for everything - from open source projects to hobbies and games to individual groups of friends/family.
It's occupying the segment that subreddits historically have. However, it's perhaps intentionally search-opaque. You can't Google to find a message/link/download that's gated by Discord. And it also gives a sense of community, where someone who had more attention and time on a computer than a sense of what to do with those things can go have casual conversation with… someone.
Discord is really where it is at these days. Discord servers with 50-100 people form the new social fabric of the internet where real community lies. In theory Reddit was supposed to be this but
1. Reddit communities tend to get too large
2. Subreddits overflow into each other too much through cross posting and brigading
3. Post history being public meant that you could get banned/brigaded for your comments on a totally different subreddit (i.e. bots autobanning you on one subreddit for posting on another subreddit).
The magic of discord is that everyone in the server I frequent I either know personally or they are known by someone I know personally. It creates a nice fabric of community and trust. Literally zero moderation over the past 10 years as everyone knows each other and behaves like normal adults and we also don’t get all up in arms when someone says something controversial.
None of the numbers I've seen on web usage, platform usage, etc. indicate people are significantly pulling away from online lives. Though, there has been a slight dip in daily social media browsing time in the last couple of years (of course, it also follows the end of the pandemic, and it hasn't ceded back to where it was prior).
That does sound like a rather charmed life though. Could also be a sign that people are reverting to using the social internet apart from their irl acquaintances as well.
Linking up with all of our irl acquaintances through the public web was a terrible mistake imo. Seeking privacy can mean many different things.
Would it show up in the numbers on web usage, platform usage, etc? People who do this drop out of the sample - they don't show up in the numbers. As far as your stat gathering is concerned, they don't exist.
If you're actually doing a census of people and asking about their web usage and social habits, it'd show up. So maybe Google or Facebook has the data if they were to do say cohort analysis on Google Analytics or Chrome History or Facebook beacon logs, counting specifically the number of total unique Internet users that used to visit social media but no longer do. But such an analysis would require SVP-level privacy approval (because it joins together personal, non-anonymized data across multiple products), and why would an executive commission a study that potentially tells them that their job is in danger and their employer is making a mistake by employing them? And if they did, why would they ever publicize the results?
AFAIK, most of the major public-facing analytics platforms work by sampling their users. If their users are voluntarily choosing not to engage with the platform that their sampling runs on, they by definition cannot measure that change. They just become a biased sample that excludes specifically the population they're trying to measure.
I’ve known a lot of neurodivergent and LGBT people, and I was in my late teens when The Internet happened and a young adult when the Web happened.
If you’re not within a couple standard deviations of boring, local living is isolating. Al Gore gave a mea culpa speech at one point because he thought, as a Senator, that legislating to give everyone the Internet would halt the rural brain drain but it had the opposite effect. People learned that they weren’t alone, they were just surrounded by (my words, not his) idiots and so they moved to where their people were. They voted with their feet in droves.
Ultimately, the Internet is good for support. It lets you find people who have the same obscure cancer your child has. Who are dealing with the same sort of neuroses your mom has. Who are being defrauded by a corporation in the same way. Who have the same feelings that the people around you ridicule you for even the hint of having. It lets these people find the patterns, see other people are feeling the same things they do, stop being gaslit.
Everything else has become about dopamine and money. And for those parts we should definitely unplug. But without forums or chat threads that same feeling of being The Other comes back.
I'd say it was much shorter than 30 years. Facebook opened to the public in 2006, and I was surprised to learn Myspace (the first "normie" space on the Web) isn't much older. And before that your digital persona was separate from your offline persona, unless you were one of the grognards with a faculty .edu address.
It's the people with money, houses, and kids that departed the 'simple local' lifestyle when the Internet and social media become large. It's them that are re-discovering the joys of the simple local lifestyle.
The simple local lifestyle is that which was lived by all of humanity for all of history up until the last ~75 years (give or take).
Meta appears to believe this, and so is pushing chatbot integration into private chats on Messenger and WhatsApp; presumably that will be the vector by which they push product advertisements.
> The person kept making the comment that she couldn't see/find the puck and it made it frustrating to watch.
Lifelong hockey fan, I never understood this complaint. I believe it was FOX that did the 'highlight the puck' thing for a few years in the 1990's.
You can't see the ball in American football, either.
But you don't need to. The guy that's running and everyone is trying to tackle? He has the ball. Just like the guy skating across the ice with his stick on the ground? He's got the puck.
When you CAN see the puck/ball, either someone lost control of it, or they're shooting/throwing/passing it.
You're right - it was called FoxTrax, it's a fairly interesting piece of engineering.
It's pretty wild they were able to convince the NHL to use a modified puck with a battery and PCB inside, all so American viewers could better follow the action.
I find this interesting - before we switched from 5/4 aspect ratio, it was hard to find the puck because the camera was always chasing - but if you know hockey (e.g., watch enough of it) there are a lot of cues about where the puck is or will be, now that we have a wider aspect ratio.
I'd go a step further and say the ball/puck is not the interesting thing to watch.
Imagine if you couldn't see the players, and just saw the puck. Would that be interesting at all?
Think about tennis. There is the trope of people's eyes going back and forth following the ball, but I don't think they are following the ball directly. They are going back and forth looking at the person who is going to hit the ball.
I think you might be conflating knowing where the puck is with being able to fix your eyes on the puck at all times. The complaint is usually about the former. People are complaining that they don't know where the puck is.
One rough heuristic I use is people-watching on the subway. Just a quick glance from a distance at their phones. What are they actually looking at? (Yeah I know it's a bit nosy...)
I see: short-form video, WhatsApp/Messaging, YouTube long-format - in that order.
> ...vertical, shortform video. Not sure how that plays out in terms of advertising...
I have seen a comment about them being terrible for advertising, it looks like a "good" idea but it is not.
The problem is that the attention of people watching these videos drop to almost zero, too much is happening in a too short amount of time, and as a result nothing is remembered, including the ads. It is a very good deal for whoever is monetizing this content, they show a lot of ads, plenty of revenue, but not for those who are paying for the ads. It is like subliminal messages, "good" idea, but not very effective. For ads to work, people need to pay attention.
I don't know how ads in chatbots will turn out and what form it will take, but I think it is inevitable.
> The tactics were different during the phonebook days (it was having your business start with the letter "A") as opposed to Google and will be different for the next thing as well.
And to add to this, the dark pattern of the time was to register in the Phone Book as “AAA Your Real Business Name” which was exactly what my first job did.
Bang on. It's advertising, so literally looking at where people are getting their info from is the way to go.
Google searches don't produce good results these days. The enshittification has become too extreme. Google openly admits as much (and further intensifies the enshittification) by placing a huge AI summary above those results.
The answer is self evident. If, before, you were relying on clicks resulting from google searches, today you need to be what an AI recommends when somebody uses an AI like they used to use google. (Users will eventually become more sophisticated though!) Lots of people are using AI like a search engine and getting better results than google gives simply because massive resources are currently being put into training AI, while mere neglect is insufficient to explain how fast Google search results are getting worse.
Is this how AI companies plan to cash in? Accept money from advertisers to promote their products in interactions with their LLM's? Were I an advertiser, I'd be trying to get Anthropic to take my money instead of giving it to Google. AI might be what finally makes it impossible to tell content and ads apart. That's great for advertisers... I guess. Not so great for the rest of us.
> Google searches don't produce good results these days. The enshittification has become too extreme. Google openly admits as much (and further intensifies the enshittification) by placing a huge AI summary above those results.
I haven't asked Google a question it has failed to provide a more than adequate answer to in ... months? years?
And on all my devices, I run google search with &udm=14, so I am not talking about AI summaries. I also have search personalization disabled.
I see a lot of people complaining about this on HN. It simply doesn't match my experience at all, in any way.
Maybe because you have the personalization disabled. My complaint isn't the SEO stuff; that hits me when I search on a tech item I want to learn (I get slammed with crappy vendor blogs), or food recipes (long story about a Sicilian Grandma before the recipe at the end). My complaint with Google is it fights me on keywords, and I have to constantly add quotes, add minuses, and it seems to silently override it.
It's easier to add Reddit at the end to get a more accurate question repeated, and skip the sponsored SEO crap.
Google seems relatively good at never giving me SEO crap near the top of most of my search results.
And a list of links to original sources or close to it is precisely what I do want.
If you want an LLM to generate an answer from its training data, that's fine, but go use a different search engine instead of demanding that the one many of us have relied on for decades has to do that.
My experience was quite the opposite, and the reason why I switched to Kagi: any search that was anywhere adjacent to a product would be almost nothing but SEO garbage. Non-product related searches were better, but I also think they had noticeably degraded over the past several years to a decade.
And I actually agree with the last point. While there are entire categories of questions that I now prefer an LLM to to any search engine, when I want a search engine, I specifically do not want LLM summaries, which is another thing I like about Kagi: they allow me to choose when I want to see an LLM summary and to turn off summaries altogether.
(this is really not meant to be an ad for Kagi, I presume that most HN users are familiar with it already and don't need yet another random endorsement, but I honestly don't know how to talk about my experiences with search over the past several years and my dissatisfaction with google without talking about it)
It's unnatural to search an LLM for a product. It's why Alexa never became a shopping portal.
Best way to get the word out about a product now is through an influencer in the space.
-- Edit:
Show of hands for anyone using ChatGPT to shop. Be honest.
People don't even use Google to shop. They try to find something either (1) by brand name, eg. "iphone" or (2) generically by category, eg. "best cold weather tent".
In the former case, Google used their enormous, antitrust flaunting power and 90% browser marketshare to turn the URL bar into a competitive trademark bidding dragnet. Apple pays out the nose for the iPhone spot. For every click. And every other major corporation selling to business or consumer does the same. This is the source of Google's enormous wealth. Google is a middle man. You cannot conceivably get to a brand or product without paying the Google tax.
In the latter case, when people try to look up blogs and reviews and Reddit posts to compare products, Google gets in the way and inserts themselves into the flow. If LLMs make this experience even shittier, there won't be upstream content to source as no reward will reach the people providing the value. It will naturally atrophy over time.
As a new sales channel, young people are buying content off of TikTok and Instagram directly now. When they see influencers using products they like, it leads to massive sales volume. New unicorn consumer businesses are being minted regularly from this.
Wow - than at least my behavior - and that of quite an impressive amount of non tech people in my circle of acquaintances - are "unnatural".
I know people who took a photo of their car's driver side mirror cap (the thing that is on the opposite of the drivers side mirror and often colored like the rest of the car) - and asked chatGPT to search for the part. Because they were not able to navigate the respective auto parts portals.
I myself had perplexity generate a comparison report for different electric cars in a specific price range to get a first rough understanding of the used eCar market. Including links to respective models in used car sites.
Using Kagi for the few regular searches I need to do nowadays, Claude Code on the commandline for any other extended research/searches, I actually only use Google nowadays when I use the Google song detection function. Like Shazam - I just find this thing to be on my phone, so no need for an additional app.
I could give you a lot of additional examples from acquaintances and family - esp. from the not so tech people. Google is catching up, though. So - I think, with habits being hard to break, most people find Google good enough for quite a long time to come.
> and asked chatGPT to search for the part. Because they were not able to navigate the respective auto parts portals.
I do that, 10 years already, using Google, on a specific website. Website owners are just so very, very bad at making search working. Haven't even tried using ChatGPT for it.
Alexa never became a good shopping portal because voice interfaces regularly mishear you, so there was always a lot of doubt about what it might be ordering, and also has anyone except the obscenely rich ever gone "yes, the first result, that's always fine, no I will not bother looking at any of the prices on any of the results"? Hence the joke about the reason why Amazon bought Whole Foods being that Bezos said one day "Alexa, buy me something from Whole Foods" and Alexa mishearing it as "Buy Whole Foods".
LLMs are not limited to voice interfaces. You absolutely can use ChatGPT as a search engine if you want to: it does give you results you can compare, telling you about pros and cons of various options, and you can discuss with it what your end-goals are and have it turn a vague idea into a shopping list (that may or may not be complete for your project).
I don't have any reason to think these are the best, ChatGPT is not a storefront and OpenAI does not have a long history as a search engine, but it absolutely can be used this way.
I used ChatGPT to find a bike for me. It asked good questions, recommended good results, linked me to options and the websites I needed to further research things. I don't do a lot of shopping though so this is one tiny example. If I was looking to actually shop again though I'd use it again. Most of my shopping these days is the grocery store. I don't have a lot of needs.
Searching with llms is the single best use case for it.
It is some form of natural language apropos.
Ask it what is the best way to have a beautiful and modern website, Vercel will make money and tailwind will receive a visit and gain one more consuming application.
Ask it how to be safe, rust will gain more power and influence no matter what originally was your intent.
It doesn't need to be justified. Chatgpt said so therefore true (the audience vulnerable to this has established that generative technology==chatgpt)
LLMs are honestly rather amazing for product search and comparison.
Here's a use case for me last week: I'm re-organizing my bathroom sink/vanity, and I want a few counter top organizers to keep things neat and tidy. I have a low mirror, low medicine cabinets, and generally tight spaces to work with and want to maximize storage.
So, I have a 10" wide space and I can't have anything over 16". I want to find a drawer organizer as close to 16" tall without going over, and as close to 10" without going over. Given a choice between the two, I want to bias for more height.
Go to Google or Amazon and try finding that. You're going to be trying permutations of 10x16 and 9x16 and so on, and digging through pages looking for something approximate.
In theory maybe there's some filter options on Amazon that might work, but they're usually incomplete, wrong, or absent. It's a terrible experience even when it's supported.
ChatGPT (or even Amazon's kind of janky Rufus) immediately finds top near-perfect matches for me to choose from. 15-20 minutes of aggravating digging turned into 90s of letting ChatGPT think and search while I was off grabbing a coffee.
> LLMs are honestly rather amazing for product search and comparison.
True, LLMs are quite good in things where I have limited knowledge. It shortens exploration phase considerably. Before, I would need to go to web pages, compare parameters (somewhere), think out why this, not that.
> It's unnatural to search an LLM for a product. It's why Alexa never became a shopping portal.
There is plenty of evidence that people are increasingly turning to AI chatbots for that too. And it's entirely possible that ChatGPT and others are already being trained to mention some products first or to present them in a more positive light.
"AI" is the next advertising frontier, no question.
People are throwing themselves to feed you personal data. You no longer have to come up with sneaky ways to collect it, or build out their profile from inferred metadata. Less work for you, more accurate profiling, and less risk getting fined by pesky regulation.
Ad campaigns can be much more personal and targeted. You can push them at just the right moment to optimize the chances of conversion. They can be much more persuasive, since chatbots and assistants are deeply trusted. You can dial the sensitivity knob to make them very subtle, or completely blatant, depending on your urgency and client.
If I as someone outside of this hostile industry can think up these scenarios, the world is not ready for what advertising geniuses are cooking up as we speak.
> the world is not ready for what advertising geniuses are cooking up as we speak.
Advertising directed towards AI models, at the very least. If you can get into ChatGPT's weights that McDonalds is the cheapest and tastiest hamburger, how many millions of people would ChatGPT tell that to?
I’d suggest that the title should be, “Competition for Google AdWords is so strong that unsophisticated advertisers can no longer get a good return. Where do I promote my business now?”
> Also, In my own experience for my business ( also entertainment) I have found reddit ads to be useful.
Reddit is very hit or miss depending on your target audience.
Depending on your Reddit target audience, a lot of people could have adblock installed. They might be loyal to communities that have approved vendor lists where everyone parrots the same vendor recommendations back and forth in every thread, so not being part of that game means you're left out. In some niches, the subreddit moderators have a financial relationship with vendors and they'll put their weight into swaying every conversation away from competitors.
For other niches, none of this applies and Reddit can be a good ad destination. It really depends
Instead sites adds Gemini integrations, which are targeted based on prompts. When you pay enough, Gemini recommends your shop and AI buys the stuff for the target audience.
It's been some years since I've had to put ads on the web, but I found Reddit ads insanely effective. Really, Google ads have been dead for a long time. I found them hardly effective at all since maybe 2011.
A surgeon in our family got basically all his (private) clients from Google. Spend was multiple k per month. If you consider that one surgery brings in 7k in revenue, then those numbers actually make sense. He's retired now but did this up to 2y ago.
Hm good point but if one were to try to reach visibility via let's say contacting the creators themselves or making reddit showcases themselves?
I am not sure what might work better, sponsorships or Ads. Of course some are definitely icky sponsorships but if one were to align with small youtubers who develop their own things and you enjoy their content and there might be an overlap etc.
I personally have an ad blocker so I don't really know what might work for. I guess organic marketing? But how does one achieve it?
Any good books / ideas on more sustainable forms of marketing aside from paying the large corporations a sort of land tax basically?
Reddits been building up its user base in India the past few years.[1]
I’m permabanned on Reddit so I only consume via the default not logged in feed and I run into some comments in what I assume is Hindi(might be marathi or one of the multiple other languages on the continent) or posts from subreddits explicitly about some aspect of india
Surprised to see this upvoted because the takeaway is completely incorrect, and based on the anecdotal evidence of one advertiser.
As someone who spends seven figures every month on Google ads, what’s much more likely to be happening here is that the individual advertiser is either getting outcompeted or they’re executing ads poorly.
Google ads revenue in the US continues to grow every quarter. And, since advertisers will generally invest in ads until the last dollar is break even, it’s likely that the total value advertisers unlock through Google ads is growing as well. Whether that’s true or not, the notion that value generated for advertisers is “dead” is absurd.
The question is, why has this post been massively upvoted?
It contains zero useful information. Just somebody struggling with AdWords and they don't know why. Not helpful.
I have to assume the vast majority of upvotes are based on the title alone, assuming it's about Search? A large proportion of top level comments are about Search too. Depressing.
I run a small software business and I know various other people who run small software businesses. We are all pretty much agreed that that Google Ads have been less and less profitable, year or year. Most of us have now given up on PPC ads.
Glad to see I'm not the one that sees the similarity in "zapping" or channel surfing to what people do nowadays with those shorts...
I remember my brother loving to do channel surfing in the 80s when we were young. I've always hated it! maybe that's why I cannot stand the current Tiktok media format (so sad that Youtube is pushing more and more the same format).
Also, remember when telephones started and people who took vertical video where seen as sinners? How times change!
The way people get information online is changing rapidly.
I run a local makerspace. It is not quite the same thing as a local entertainment business, but there are certainly some similarities. We are local, and we are very event-based.
For the last 10 years, the way we would get new members was to host Meetups. Meetups are slowly bringing in fewer members. When I ask tour guests how they found out about us, they recently started saying that they found us on ChatGPT. They did not know what a makerspace was but they explained their problem and ChatGPT presented our space as a local solution. This has been good for us because we offer something useful to the community but struggle to explain it. In the old days of search, this was a problem because many people were not using the correct phrase to describe what we are. That doesn’t matter anymore.
How does a local business optimize for this though? I am not sure.
I love knocking on Google, and have been doing so for longer than it was cool, but this sounds more like the business is no longer attractive than Google having become suddenly wildly ineffective.
My anecdotal evidence is the smarter normies are increasingly allergic to screens. They only use them to watch stuff they hear about by some other means, but parents, for example, look for any excuse to keep their kids off the Internet, and largely they're better for it.
Push advertising sucks, but we can make pull much better by giving the user more control.
Imagine a protocol to publish commercial offers for any given fragment of content addressable by URI. It would describe the details of some product or service and a set of proposed terms. We could surf the web looking for relevant content and publishing related offers. Various repositories would subscribe or not.
A browser (extension or native) would optionally pull offers from selected repositories and have UI for the user to solicit/pull offers for any given piece of content styled to signal their existence, and to filter and sort them. To make it sustainable there needs to be revenue sharing with the content source(s).
Are there existing projects like this?
The same protocol could be used for independent commentary and other annotation.
The Brave/BAT experiment was similar to what you're describing. I think it failed to live up to its dreams of revolutionizing advertising because for the most part there are two kinds of people.
- I try not to think about ads
- I think about ads because I aggressively block them
I'm sure somebody out there represents a middle ground, but I think it's a pretty small demographic.
I think Google’s search and ad business are at risk. Search has become such a mess that it’s become harder and harder to use to find quality results. It reminds me of Yahoo before Google in a way.
I’m using ChatCPT or equivalent for 60% of my searches. The remaining 40% is just muscle memory. Of that 40% about half the time I regret using Google search due to the difficulty of finding the relevant result.
I can see search users moving to ChatGPT or such and Googles Ad business suffering as a result and a general downward spiral of Google search.
If you believe markets to be a future discounting mechanism, then they're sure as hell saying Google "figured something out" in the last year, even vs OpenAI [1]
It wasn't really AI. Fundamentally, building a website the "traditional" way (hosting agreement, apache install, your favorite way to convert data formats that don't hate you into HTML, CSS, and JavaScript) was always a learned and quite technical skill; most people weren't doing it for fun, they were doing it because it was the only way to be on the web.
What killed the open web was Facebook, Twitter, and their ilk replacing that whole mess with social media profiles, networking connections, and templated, pre-fabricated organization home pages. When social networks became dominant enough that businesses could use it to get their info out there without having to author a webpage, the balance tipped (at least for business-motivated web content).
- Build FAQ section (LLM can help write a lot of it, if you let it load the content of your site)
- Write news on your site (LLM can help you to find ideas what to write about)
There are other networks as well: X, Meta, YouTube, LinkedIn, Amazon ads. It depends what’s your target group. But all networks have targeting tools so you can test them with minimum budget just to see what works and what doesn’t.
For sure, you have some personalized landing pages with CTA (Posthog script included so you can see what works).
good riddance seriously i used to pay like $1~2 a click back in 2010s and remember feeling like a total scam. no way of knowing if those clicks were bots and any campaigns would always have inflation somehow even long tail words that shouldn't.
AI should equal the playing field and promote businesses based on merit and capacity not how much they can spend.
I will say I have no experience in the ad space, but surely the SEO/ad companies will figure out how to game LLMs to make their sites more likely to be picked up by it, no? Or OpenAI would just directly sell ads themselves.
Yes - we're in what I like to call the Socialist Phase of AI (user acquisition). We were once in this phase with Google. Eventually we'll move into the as-yet-unnamed-by-me phase that Google (and search in General, also the internet) have been in for quite some time, where they try and squeeze out all the money that they put in during the Socialist Phase.
The classic pairing is explore/exploit - where you allocate resources towards serendipity in the former, and lock down into only doing the profitable thing in the second.
I don't even think this golden age actually exists today. Aask Google AI mode for the best product in some category - say, the best kitchen range - and it cites... a bunch of spammy "review" websites and a YouTube video.
If you're shopping around, an LLM you control can work for stuff like summarizing customer reviews or compiling a list of products with specific features (if you don't mind them being randomly wrong). But for general shopping advice / "plan my vacation" kind of queries, it's already firmly in the land of SEO-garbage-in-SEO-garbage-out.
they won't be in a separate panel you can ignore, either
the product promotion text will be integrated into the responses
'your prompt is insightful and refreshing. reminds me of the refreshing taste of organic coconut-cinnamon water. here's a QR code coupon for $1 off a 48-ct pack you can use at your local HoleFoods.'
"Fantastic! It's great that you care about what you should feed your children. A bowl of Cinnamon Toast Crunch is a great way to start your kids' day with the energy they need, and it's something they're sure to love! It's also fortified with vitamins to give them the nutrition they need! If you don't have any, I can start a DoorDash order right now."
Or "It's great that you want to find a way to earn some extra money for holiday presents for your family when you don't have anything left over after paying your bills. You're so thoughtful. You're an avid sports fan, so you've got the knowledge to have an edge in sports betting. DraftKings has a $10 credit when you bet your first $15 on tomorrow's game. You're automatically a winner!"
One mustn't forget that propagandists are frequently just straight malicious.
I would be that Openai and Google will find a way to boost the embedded ad in the llm result to you based on an auction on how valuable you and your query are
Please go anywhere but the platforms I use. Go fill Tiktok up with ads. Any of the "mainstream" platforms inbuilt ad posts are a good bet. Or a marketing agency that will disguse it as organic content.
Lol wish I could afford to "fill up Tiktok with ads"! Seriously though, I always felt like Google AdWords (we only used the search network) are the most honest way. Someone searches for what you offer and they see your ad. With these other platforms it's more about relying on the algorithm.
Google ads are the cheapest yes, but depending on your audience they may not be looking on Google now.
For ChatGPT (and similar) you need to have a strong FAQ page and lots of content marketing to increase the likelihood of being the suggested answer when a user asks ChatGPT a relevant question (it's a highly probabilistic system, look up AEO/GEO).
CloudFlare for example offers an option to block AI scraping bots by default. If you are in the services business, this is the opposite of what you want because having AI crawlers scrape your site would drive traffic down the road when users ask a related question.
I would also suggest having accounts with major chatbot companies and enabling the "allow training on my conversations" option and then talk to it about your services. Ultimately you just want to get your brand into the training data corpus, and the rest is just basic machine learning statistics.
Facebook ads were the cheapest for me ten years ago.
We were marketing a product that many people were happy to know existed. The dashboard gave us tools to really delve into demographics. Of all the ridiculous personal data Facebook collected, the best demographic filter was allowing me to narrow in on pages someone liked or interacted with. We were selling things related to cruising sailboats, and we could target an audience within 30 miles of Fort Lauderdale who also liked Sailing Magazine. Moreover, we could use a pixel so that only people who had also visited our website saw the ads.
Facebook had a policy of rewarding high-quality ad content. If people clicked the ad, or better yet left positive comments and discussion or shared, the price drastically decreased to fractions of a cent per impression and click-through. We were able to get ads shared a lot with people tagging other people about the product suggesting they might be interested in it. That was the holy grail for copy that we always strived for.
Of course, they got rid of all that. But at the time, it was a great way to target an audience based on third-party pages they liked, giving them ad content about products they were generally interested in—and products they were happy to know they could purchase because they had value.
Ads configuration is like gambling in Las Vegas, in that the easier the game, the worse the odds—like slot machines—and the more the player has to interact, like Blackjack, the better the payout. When done well with good configuration, we were getting 1000s of click-throughs for dollars. It was amazing.
The point is that Facebook rewarded ads that people positively interacted with, as it meant the quality of the news feed wasn't hurt by the ad.
There was a time when ads benefitted everyone, the buyer, the seller, and Facebook.
Google Search Ads are usually the most expensive on a CPC basis out of the big platforms, but usually the CPA is much lower (even though Bing Ads can often be better value). This is usually because of 2 reasons:
1. You can target a specific part of the funnel (informational -> purchase intent) in search ads. Targeting on social networks is more about overall user profiles rather than their immediate state of mind.
2. People going to a search engine expect to leave that search engine to go to another website. Whereas people on a social network expect to stay in that portal. So clicking on an ad then doing something after is a more natural flow (and better value for advertisers).
NO that's a side project - my product is my juggling/magic shows here in Durban (also good for video though). I made the poi for myself and open sourced it, now people are selling them in Brazil, and Australia. Sometimes I get a bit of cash from it but not a lot.
I see. Not sure if TikTok is the best plattform then as you want a very local audience (but I never used TikTok, just watched family members do).
I rather would try to get an entry on google maps. Meaning when people browse the area, they see your thing. I certainly like to discover new stuff like this in new areas and some things I find are clearly there because of ads, but other got there by other ways. Making a entry by hand, publishing a picture there with further info ..
Say they drop 100bn on search revenue. How well are they positioned to convert their user platform and search crawling infrastructure onto Gemini, and introduce an advertising platform into LLMs to replace what they had? I imagine they are as well positioned as OpenAI.
I would lose a lot of sleep if I paid out for puts on them.
Oh no, adtech is dying. I guess we'll all have to compete through quality of products and services and not gaming a rigged system designed to reward anything that maximizes the profit of the global surveillance adtech machine.
This gives me warm fuzzy feelings. It's nowhere near good, but this is better than it was.
I wish that were true, but I don't think it's dying, I think it's metastasizing.
Ads will ingress deeper into what were trusted layers -- embedded in text and video in a seemingly organic way. GenAI tools make this possible -- to splice a 20 second mention of something into a stream, or rewrite a paragraph injecting a subtle product placement.
We will develop new mental antibodies for this, we always do. Silver lining of sorts -- while short-form video content is making people illiterate, perhaps literacy will become a calm refuge once again.
The biggest problem is platform scale, imo - platforms grow so big as to make the network effects confer an invulnerability to regulation or moderation, and then get exploited to squash competition, either through legal action, acquisition, suppression, or sometimes simple inertia. Ubiquitous reach and total control over the platform made it irresistible to bad faith operators, politicians, activists, and rent-seekers. AI has a good shot at completely fragmenting those technologies at a fundamental level.
We should be resisting any ad injection into ChatGPT, Claude, etc maintaining a firewall between what's acceptable in a paid product and what's not, and as long as open source Chinese models roughly keep parity, the big US labs can't pivot hard into exploiting users for ad revenues. Private hosting and bots are almost as good as ChatGPT with UI and UX, within a few percentage points as good in capabilities, and the pressure to go elsewhere is minimal. If they drive off a whole lot of independence minded users, they risk creating a community of people who'll create a very slick, workable alternative, while paying only a tenth or less what the frontier labs charge. As long as that dynamic cripples the efforts of big labs to enshittify, there's a good shot that the entire ecosystem fundamentally evolves to something better. I hope, anyway - it could just explode into a grotesque mess of user exploitation and yet more of the same.
I think at some point you'll be able to have good-enough AI on your phone to carry everywhere you go, and it'll do all the ad filtering and opsec and digital hygiene for you - everyone will have a high quality competent tech nerd in their pocket looking out for their best interests, and it won't just be a niche rebel nerd thing anymore.
I love your vibe but unfortunately I don't share your optimism.
The interregnum between monopolies gets exponentially shorter as the money printing gets exponentially faster. What was maybe 20 years of "OK-ish" after say WW2 got down to a few years in the 90s when internet was worth browsing, from Google to AI could be just months..
Perhaps catering towards TikTok experiences, help them make the videos that they then share with their friends.
‘Pic or it didn’t happen’ has now been replaced by ‘TikTok or it didn’t happen.’ Is it possible to enjoy something without there being video evidence of it? According to my gf and her female friends the answer appears to be no.
Might this not also be the fact that given the cost of living the world over, being able to afford a fancy party with entertainment like the poster provides is a luxury few can afford now?
We used to eat out a lot more (Saturday lunch at a cafe I mean) and also used to get HelloFresh and other such services, but as the cost of them has gone up way faster than our salaries, we've had to reign them all back.
I agree with the "Google is dying" sentiment for sure, but I also wonder how much is just being unable to afford nice things anymore.
This feels like one of the most surreal things I have read in a while, believing that the blog is authentically written by a real person. I can't put my finger on why.
I know very little about online marketing, but my Googler marketing friend told me that just 6 months ago everybody would Google search three word terms: “best Chinatown dumpling”
But now people Google search: “my boyfriend is coming to town for the holidays and we are going to Chinatown and I want to have delicious dumplings with him because it was what we had on our first date, where should we go?”
So he now works to sell AdWords properly in that environment. I am wondering how or if OP took that into account with their new spend. What are other people doing?
I’ve also heard (probably via post+comments here on HN) that the new SEO is making tons of AI slop info pages on the site, not for humans but for AI crawlers to slurp, and then refer from prompts.
Google never sells your data to anyone. Why would they sell the primary data that they themselves use to determine how to show you ads? Doing so means a deep-pocketed new advertising platform can just buy data from Google and get started with competing against Google on their primary revenue source. It’s like having a goose that lays golden eggs and selling the goose. It’s corporate suicide. I’m surprised anyone on HN even believes Google will sell your data. It takes five seconds of thinking to dispel that notion.
I think it's time for a new way of discovering products. My ideal would be some sort of site that I can go to, to find services and products in my local area. There could also be national and international sections, with user ranked news of new interesting products in given categories.
For example, with video games I can go to sites like www.rockpapershotgun.com or others, or forums related to games, to see what the new products coming out. That's perfect in my world. No ads in my search, no ads in my email, no ads in youtube or whatever. But when I'm interested in seeing what's new, I can, on my terms, go and check out the new products.
Apparently you should be getting ready to buy ad campaigns from LLM companies because they are going to inject ads into the responses soon. Young people are using LLMs like crazy in my experience.
Anecdotally, this article seems to match with what I am witnessing regarding browsing habits. I am planning a big trip with others and everything is being found via social media apps; destination ideas, experiences, cafes, accommodation, etc.
The mainstream leaving Google search and the general web would be a chance for both getting better again. A new equilibrium will establish itself one way or the other.
It's a chance.. But which for-profit environments are not going to do whatever is necessary to try to win that role and how will the worst of them not have the most profitable model?
It wouldn't surprise me if physical advertising, as mentioned in the post, makes a comeback. Especially coupled with magazines etc apparently making a comeback too.
Also, a lot of ads now have QR codes so you can tell which physical ads are driving versus traffic versus those that aren't.
e.g. the "half of my advertising is a waste but I don't know which half" is not true anymore if you are using specific QR codes per location/advertisement.
I assume physical still works. LIDL closed their shop in our neighborhood, so we stopped going unless their paper ads were interesting. Then they decided with a lot of fanfare to go all-in on digital, and as they decided we should want their ads we should install their app. Well, naughty us, we didn't. We simply stopped shopping there completely. A few months later, the paper ads are back (with a lot less fanfare), and no other shop followed their lead, so I assume LIDL was hurting hard.
I sometimes think people really don't understand the value-add of AI (and I say this as someone on the less hyperbolic end of the "AI-hype" spectrum). If your service to me can be accomplished by AI "very fast"... I don't need you anymore. AI provides a generic problem solving interface where non-experts can leverage the power of the AI to solve a task they previously couldn't have so long as they can describe it well.
I've had multiple cases at work or other places where I've been presented with something as the stakeholder and been told "I used AI to make this!" Great! Next time I'll use AI to make it and save myself the overhead/cost of having work with someone else. I don't see a lot of value in explaining a problem to you so that you can then re-explain it to an LLM.
When people show me they've used AI to complete a task I used to have to do I'm delighted, and, more often then not, proven my value when they come back weeks later asking for help untangling the mess they've made. But, I'm equally delighted in the cases where they are successful using AI to replace things I used to be tasked with. Despite the AI hype, I find myself busier than ever.
psa, "is comprised of" is almost never correct. "comprises" means "is composed of". so when people say X is comprised of Y they really mean "X comprises Y" or "X is composed of Y"
One anecdote, but I have a brick and mortar business and Adwords leads have fallen off a cliff year over year. Since AI stuff started getting pushed harder we've gotten fewer impressions and fewer conversions. Some of it is economic headwinds but also Google is just a black box we throw money into and pray it will send us business.
Try contacting YouTube creators in your area. Much more cost efficient than any other kinds of ads especially if you pick channels with your target audience IF you can actually get creators to promote you (most won't reply).
I work in private events and the answer is definitely Facebook. Facebook ads have been better for quite some time. Targeting is a harder but also the CPCs are a lot lower so you can spray and pray a bit more.
Thanks, we tried them before but many years have passed and things have changed. Our new Instagram campaign just bore fruit in the first hour (4 WhatsApp enquiries with $1.50 spent!), will be looking at FB also
Google isn’t dead, but it’s no longer the single answer. Even Mark Zuckerberg recently acknowledged how fast Google is improving, which explains why Meta is pushing AI harder. Still, competing shouldn’t mean replacing what already works.
Kagi is building their own index. There are also other open indexes. Over time these can replace the big corporate indexes. The hard truth is that the big players in search are dead. They are now the yahoo of search, with landing pages full of ads and results that are primarily ads.
See their revenue (number of paid users is not a secret): something around $7M annually? It was half of that not so long ago (glad, that the userbase is growing).
With their current pricing they are out of their league of having any full-blown index, crawlers, people, what have you.
I would say year ago I was amazed how they are alive at all (unless I am missing something in their funding).
A little over 15 years ago you could index the web with a small cluster. I remember people doing doing it with Cassandra or Elasticsearch. I'm sure you'd need a much bigger cluster, but outside video and images I imagine it's still doable even for a small organization, especially if you're filtering out content farms. Plus, there are many organizations interested in having access to an index, and I'm pretty more than a few currently running their own index and selling to analytics firms.
Search engines can usually search the closed web as well.
Also, incentives are super high for businesses to create quality content for the open web to drive business. For example a car tire manufacturer could publish reliable restaurant reviews in order to encourage driving.
Is this really about Tiktok or about AI and how people are consuming the web? Used to be all web, then web+Tiktok,etc, now only AI+Tiktok, etc? I think I go to normal websites way less than I used to. Maybe everyone is doing that?
Though, that doesn't really conflict with the story. He increased his ad spend before he figured out it wasn't working. Which would be more $$ for Google.
is super ineffective, indeed. if you need to pay 20$ to get s.o. to pay you 50$ for a service/product, well in all honesty calling people one by one and giving them 10$ is more likely to result in sale.
- Google, the company, is doing pretty well in the stock market.
- Google, the advertising company, isn't generating good ROI for its advertising customers.
From Google's point of view, they've been very gunshy about having ads be their only revenue stream for years; I wouldn't be surprised that the consequence is the value there is drying up.
Advertising revenue being up is also consistent with the linked article, since the writer had to increase ad spend to get any results before giving up entirely.
Contextual ads is the answer. You sell shoes, go and advertise on fashion related sites. I don't want to see a shoe ad while I'm browsing a gaming site just because I did some relative search a week ago. It's so fucking annoying and I never understood why Google never bothered to try some alternative too. I don't mean completely replace behavioral targeting but at the very least try some contextual one too.
I don't know what click fraud is but it's a very small entertainment agency market in Durban, South Africa's 3rd largest city. We only advertised locally (specified in AdWords)
Click fraud is malicious activity where someone runs bots that click on ads for specific category keywords. For example, if this is a villa rental website, someone like competitors or a large platform, might use ad agencies that perform click fraud against the villa rental website to exhaust their budget and therefore get more traffic themselves. In the case of an entertainment agency, it might be other competitors interested in your traffic.
The first step you might take is to check that you are not advertising with AdWords partner networks, as they might be the reason for the clicks on your ads.
Second, you can check your server logs and verify clicks from Google Ads, especially the geolocation of those clicks. If they are not from your region and the visitors perform no action after viewing the first page, this is most probably click fraud.
I use our own open-source security platform (I'm a co-founder) for this purpose (1), as it's server-side and works even if bots aren't running JS. However, your website analytics might also be useful if they can collect events without JS.
Shockingly, I did not consider malicious intent as a possible reason. I will look into it. Never did trust the partner networks though, it's not that anyway, just used plain old search network
Here's the business model in a nutshell: If you want AI to recommend your business for some purpose, you must pay to have it included in the training corpus. And you will pay fees every time those vectors get used for outputs. And if you don't pay, you don't get mentioned.
I'm glad as hell not to run a business and never plan to, but it's interesting to think as a consumer where I would try to get information like this. Guy's running a service that provides in-person entertainment for events and parties, seemingly things like clowns and magicians, maybe small-time bands or what-not.
Seemingly you don't want to target children directly. If they ask their parents for specific entertainment at a party, they're going to ask for entertainers they know, not companies acting as brokers and middlemen. They might want a particular clown (but probably not) but will never want a particular local vendor of clowns. You need to target the parents for that. If it were me doing the buying, I'd probably prioritize word of mouth recommendations if anyone had such, and otherwise for a large enough event like a wedding or graduation party, I'd look to professional planners. Assuming that's any kind of widespread pattern, you'd want to target strong relationships with planners rather than trying to advertise directly to consumers.
Did people really ever search Google to find party entertainment, and then ignore the search results and use the ads instead? Let alone Tik Tok videos? I guess I'm out of touch enough that the answer can be yes and I'm just that clueless about how small businesses work, but all the comments talking about LLM chatbot services are tripping me out. Y'all would ask ChatGPT who to hire for your kid's party?
The jump from the op's "i screwed up my google ads campaigns" to "Research shows that many young people are getting their information from short video platforms like TikTok"....
A few things to determine if what you're experiencing is actually Google "being dead"
1. Check your search volume. Use Google Trends or the method I will share below.
2. Check how you spent in December vs how you spent during a previously great time. Understand if it's a volume issue or a conversion issue
3. See if anyone new entered your auction. If they did, find out what they're saying
-- 1a) Search Volume
Checking search volume: In the era of broad match, this is one of the most underrated approaches to diagnosing issues. Take a look at your `search exact match impression share` relative to your impressions on a few of your top keywords. Then measure out if search volume for your business is actually decreasing. Then, use the following rubric to diagnose futher:
1. Not decreasing. Move on to the next item
2. 5-10% decrease and competitive auction. If you have a decrease AND a competitive auction, a 20% drop in efficiency could be explained.
3. 5-10% decrease and a not-so-competitive auction. If this is the case, the drop in volume may not be what's causing your issues.
-- 1b) Click volume
Check your exact match impression > click rate. Similar to the last approach, this helps diagnose if there are SERP feature changes which could decrease the amount of clicks you're receiving despite demand remaining flat.
If this is the case, take a look at the SERP and find the new winners.
-- 2) Segment comparison
Compare December YOY and see what changed. Are you serving to a different age range? Different search term mix? Increased spend to search partners? Are the headline combinations which are serving different?
-- 3) Auction changes
Have you checked your auction insights? Are new competitors being more or less aggressive? If so, what are their headlines? Are they offering an easier booking experience than you are?
And... if Google is actually dead, you might try:
1. Meta ads. Turn off audience network, make sure you've got the conversions API set up, and see what happens. Expect leads to be lower intent. Make your creative dead simple. "If you're looking for kid party entertainment in Northdene..." Start with $20/day optimizing for leads.
2. Improve your form. I see typeform-style-forms do better than the long one you have.
3. (Maybe) If you don't already track `closed (won)` conversions into your google ads account, that could help. I find when I start tracking which searches turn into deals, I can restructure my account to de-prioritize the junk leads.
4. (Maybe) Add a soft form to each of your service pages. Basically an embedded form which starts by asking people softball questions like "How Old Are The Kids At Your Party." Once people start a form they're much more likely to complete it, even if the questions are very basic.
5. (Maybe) Add a way to give a phone call. Phone call leads convert 30-50% better in my experience. But, this isn't an option for every
let's take back the interwebs and have a single account where all apps store their data about you, which you can move around and also swap out clients for any data without companies blocking you
Look, the 90's Internet isn't cool anymore. Sorry. Things are cool for a while and then they're not.
Franchises die. It's still cool to say "The originals were really cool", and always will be, but now we're talking about now. Star Wars is uncool. There are people who sort of automatically praise it and subtly put down those who don't like they're aligned with a magnetic field, sure, but they're in their own world. Indiana Jones and Ghostbusters are uncool now. Star Trek is almost there. AI is not cool and never will be. Tiktok is cool, but soon everything that is uncool will descend upon it.
Sorry. Bananas blacken and apples get spots. Time moves on.
I don't know why people are so aggressively downvoting this. It's the honest truth.
I grew up before Google, I remember when it was just a useful search tool. Then an industry grew up around exploiting it in various ways and ads became a major revenue source for Google, completely changing the platform. I witnessed this entire online marketing/ad industry come into existence.
I have friends who worked in SEO for years. Very talented, smart people. But that industry is gone now. Likewise Google ads is clearly not long for this world as Google will probably get a lot more money leveraging their AI for product recommendations/sales etc.
People used creative thinking to create this industry, so the answer to "where do we go now?" is find the next one. It won't just be the same thing repeated, just like SEO and ad optimization where fairly major departures from the previous world of advertising and marketing they came from.
Did you read the page? The context is very clear: a small business that had for years gotten a lot of its leads/customers from Adwords is seeing that Adwords ("Google" in context) is not working. They are then asking (other small businesses in the same situation, "where do we go now?").
There nothing about nostalgia, no real concern for Google as a company, or how the web used to work, etc. Just a small business trying to stay afloat.
This is actually the most legit thing I can think of that could be behind an ad. It looks like an actual small business that is using ads as a replacement for the yellow pages, presumably when people are searching for party entertainment. I had assumed that basically all online ads were just straight up scams.
That said, I don’t ever want to see ads for it either. If I lived in Durban and wanted a juggling act, I’d like to be able to find it, as I’m sure all their clients would. I wonder if the market is just very competitive, or if they don’t show up on regulular searches for some reason.
I agree, that site looks like the owners lack basic self-awareness. Surely they must use the modern internet and recognize the difference?
And if they’re unable to invest in their site or they’re simply shut out of the modern world, I’d assume the same applies to other aspects of their business as well.
The person kept making the comment that she couldn't see/find the puck and it made it frustrating to watch.
As a goalie, not being able to see the puck is pretty normal (especially with big bodies trying to screen you).
What I told her was that what matters a lot more than where the puck is, is where it's going to be in about two seconds. But the next best thing is to know where the puck is now.
If you can't see the puck then look at the players and as a last resort, look at the ref. 99% of the time they will be looking at the puck. Look where they're looking and soon enough it will appear.
I think this applies very much to this whole Google question.
The puck is gone (or on the way to the other side of the rink) and everyone is confused where it is or where it's going.
Look where everyone is looking and you'll find your answer there. It may not be in the same form as Google adwords, but the game is the same. Leveraging attention.
The tactics were different during the phonebook days (it was having your business start with the letter "A") as opposed to Google and will be different for the next thing as well.
From what I can tell, everyone seems to be looking at chatbots and vertical, shortform video. Not sure how that plays out in terms of advertising, but in terms of the answer to this article's question, that seems like a good place to start.
But then, my anecdotal experience may not be representative of most of the world. Most of my friends have money, houses, kids, friends - all of which are, by the numbers, rarities these days.
It's an interesting thought experiment to explore what it means if that actually is the new normal, and people are not consuming media or much of anything, or even if the people who are still addicted to social media are now tapped out and don't have any more disposable income left to spend. Probably economic depression. If everybody bought only what they needed and ignored all the advertisements, our present level of economic activity would plunge.
I'm mostly still on FB at all for the acquaintance-level connections to things like neighbourhood, church, and hobby communities. All the people I actually care about are in private group chats.
I was reflecting recently that Google Plus actually had the right idea back in 2011 with "circles", but at the time we all said it was too hard figuring out which circles we wanted to share a particular message or thought with. Hmm, maybe they were ahead of the game all along?
It's occupying the segment that subreddits historically have. However, it's perhaps intentionally search-opaque. You can't Google to find a message/link/download that's gated by Discord. And it also gives a sense of community, where someone who had more attention and time on a computer than a sense of what to do with those things can go have casual conversation with… someone.
1. Reddit communities tend to get too large
2. Subreddits overflow into each other too much through cross posting and brigading
3. Post history being public meant that you could get banned/brigaded for your comments on a totally different subreddit (i.e. bots autobanning you on one subreddit for posting on another subreddit).
The magic of discord is that everyone in the server I frequent I either know personally or they are known by someone I know personally. It creates a nice fabric of community and trust. Literally zero moderation over the past 10 years as everyone knows each other and behaves like normal adults and we also don’t get all up in arms when someone says something controversial.
That does sound like a rather charmed life though. Could also be a sign that people are reverting to using the social internet apart from their irl acquaintances as well.
Linking up with all of our irl acquaintances through the public web was a terrible mistake imo. Seeking privacy can mean many different things.
If you're actually doing a census of people and asking about their web usage and social habits, it'd show up. So maybe Google or Facebook has the data if they were to do say cohort analysis on Google Analytics or Chrome History or Facebook beacon logs, counting specifically the number of total unique Internet users that used to visit social media but no longer do. But such an analysis would require SVP-level privacy approval (because it joins together personal, non-anonymized data across multiple products), and why would an executive commission a study that potentially tells them that their job is in danger and their employer is making a mistake by employing them? And if they did, why would they ever publicize the results?
AFAIK, most of the major public-facing analytics platforms work by sampling their users. If their users are voluntarily choosing not to engage with the platform that their sampling runs on, they by definition cannot measure that change. They just become a biased sample that excludes specifically the population they're trying to measure.
If you’re not within a couple standard deviations of boring, local living is isolating. Al Gore gave a mea culpa speech at one point because he thought, as a Senator, that legislating to give everyone the Internet would halt the rural brain drain but it had the opposite effect. People learned that they weren’t alone, they were just surrounded by (my words, not his) idiots and so they moved to where their people were. They voted with their feet in droves.
Ultimately, the Internet is good for support. It lets you find people who have the same obscure cancer your child has. Who are dealing with the same sort of neuroses your mom has. Who are being defrauded by a corporation in the same way. Who have the same feelings that the people around you ridicule you for even the hint of having. It lets these people find the patterns, see other people are feeling the same things they do, stop being gaslit.
Everything else has become about dopamine and money. And for those parts we should definitely unplug. But without forums or chat threads that same feeling of being The Other comes back.
The simple local lifestyle is that which was lived by all of humanity for all of history up until the last ~75 years (give or take).
Lifelong hockey fan, I never understood this complaint. I believe it was FOX that did the 'highlight the puck' thing for a few years in the 1990's.
You can't see the ball in American football, either.
But you don't need to. The guy that's running and everyone is trying to tackle? He has the ball. Just like the guy skating across the ice with his stick on the ground? He's got the puck.
When you CAN see the puck/ball, either someone lost control of it, or they're shooting/throwing/passing it.
It's pretty wild they were able to convince the NHL to use a modified puck with a battery and PCB inside, all so American viewers could better follow the action.
It was not well received in Canada :)
https://en.wikipedia.org/wiki/FoxTrax
The average play must be what, like 5 seconds? So if you lose where the ball is you're not going to be confused for long.
However, when watching hockey on TV, it’s incredibly difficult to see the damn thing.
Imagine if you couldn't see the players, and just saw the puck. Would that be interesting at all?
Think about tennis. There is the trope of people's eyes going back and forth following the ball, but I don't think they are following the ball directly. They are going back and forth looking at the person who is going to hit the ball.
One rough heuristic I use is people-watching on the subway. Just a quick glance from a distance at their phones. What are they actually looking at? (Yeah I know it's a bit nosy...)
I see: short-form video, WhatsApp/Messaging, YouTube long-format - in that order.
I have seen a comment about them being terrible for advertising, it looks like a "good" idea but it is not.
The problem is that the attention of people watching these videos drop to almost zero, too much is happening in a too short amount of time, and as a result nothing is remembered, including the ads. It is a very good deal for whoever is monetizing this content, they show a lot of ads, plenty of revenue, but not for those who are paying for the ads. It is like subliminal messages, "good" idea, but not very effective. For ads to work, people need to pay attention.
I don't know how ads in chatbots will turn out and what form it will take, but I think it is inevitable.
So Zuckerberg is the ref now?
And to add to this, the dark pattern of the time was to register in the Phone Book as “AAA Your Real Business Name” which was exactly what my first job did.
Google searches don't produce good results these days. The enshittification has become too extreme. Google openly admits as much (and further intensifies the enshittification) by placing a huge AI summary above those results.
The answer is self evident. If, before, you were relying on clicks resulting from google searches, today you need to be what an AI recommends when somebody uses an AI like they used to use google. (Users will eventually become more sophisticated though!) Lots of people are using AI like a search engine and getting better results than google gives simply because massive resources are currently being put into training AI, while mere neglect is insufficient to explain how fast Google search results are getting worse.
Is this how AI companies plan to cash in? Accept money from advertisers to promote their products in interactions with their LLM's? Were I an advertiser, I'd be trying to get Anthropic to take my money instead of giving it to Google. AI might be what finally makes it impossible to tell content and ads apart. That's great for advertisers... I guess. Not so great for the rest of us.
I haven't asked Google a question it has failed to provide a more than adequate answer to in ... months? years?
And on all my devices, I run google search with &udm=14, so I am not talking about AI summaries. I also have search personalization disabled.
I see a lot of people complaining about this on HN. It simply doesn't match my experience at all, in any way.
It's easier to add Reddit at the end to get a more accurate question repeated, and skip the sponsored SEO crap.
And a list of links to original sources or close to it is precisely what I do want.
If you want an LLM to generate an answer from its training data, that's fine, but go use a different search engine instead of demanding that the one many of us have relied on for decades has to do that.
And I actually agree with the last point. While there are entire categories of questions that I now prefer an LLM to to any search engine, when I want a search engine, I specifically do not want LLM summaries, which is another thing I like about Kagi: they allow me to choose when I want to see an LLM summary and to turn off summaries altogether.
(this is really not meant to be an ad for Kagi, I presume that most HN users are familiar with it already and don't need yet another random endorsement, but I honestly don't know how to talk about my experiences with search over the past several years and my dissatisfaction with google without talking about it)
firefox: keyword "g" configured as google search plus &udm=14
firefox: keyword "a" configured as google search without &udm=14
works for me!
--WOPR
Human society cannot exist at this scale without this nested social complexity structure given the biological constraints
So something has to give
Best way to get the word out about a product now is through an influencer in the space.
-- Edit:
Show of hands for anyone using ChatGPT to shop. Be honest.
People don't even use Google to shop. They try to find something either (1) by brand name, eg. "iphone" or (2) generically by category, eg. "best cold weather tent".
In the former case, Google used their enormous, antitrust flaunting power and 90% browser marketshare to turn the URL bar into a competitive trademark bidding dragnet. Apple pays out the nose for the iPhone spot. For every click. And every other major corporation selling to business or consumer does the same. This is the source of Google's enormous wealth. Google is a middle man. You cannot conceivably get to a brand or product without paying the Google tax.
In the latter case, when people try to look up blogs and reviews and Reddit posts to compare products, Google gets in the way and inserts themselves into the flow. If LLMs make this experience even shittier, there won't be upstream content to source as no reward will reach the people providing the value. It will naturally atrophy over time.
As a new sales channel, young people are buying content off of TikTok and Instagram directly now. When they see influencers using products they like, it leads to massive sales volume. New unicorn consumer businesses are being minted regularly from this.
I know people who took a photo of their car's driver side mirror cap (the thing that is on the opposite of the drivers side mirror and often colored like the rest of the car) - and asked chatGPT to search for the part. Because they were not able to navigate the respective auto parts portals.
I myself had perplexity generate a comparison report for different electric cars in a specific price range to get a first rough understanding of the used eCar market. Including links to respective models in used car sites.
Using Kagi for the few regular searches I need to do nowadays, Claude Code on the commandline for any other extended research/searches, I actually only use Google nowadays when I use the Google song detection function. Like Shazam - I just find this thing to be on my phone, so no need for an additional app.
I could give you a lot of additional examples from acquaintances and family - esp. from the not so tech people. Google is catching up, though. So - I think, with habits being hard to break, most people find Google good enough for quite a long time to come.
I do that, 10 years already, using Google, on a specific website. Website owners are just so very, very bad at making search working. Haven't even tried using ChatGPT for it.
LLMs are not limited to voice interfaces. You absolutely can use ChatGPT as a search engine if you want to: it does give you results you can compare, telling you about pros and cons of various options, and you can discuss with it what your end-goals are and have it turn a vague idea into a shopping list (that may or may not be complete for your project).
I don't have any reason to think these are the best, ChatGPT is not a storefront and OpenAI does not have a long history as a search engine, but it absolutely can be used this way.
I use Gemini to help with shopping decisions pretty frequently. It's been very effective and useful for that.
Here's a use case for me last week: I'm re-organizing my bathroom sink/vanity, and I want a few counter top organizers to keep things neat and tidy. I have a low mirror, low medicine cabinets, and generally tight spaces to work with and want to maximize storage.
So, I have a 10" wide space and I can't have anything over 16". I want to find a drawer organizer as close to 16" tall without going over, and as close to 10" without going over. Given a choice between the two, I want to bias for more height.
Go to Google or Amazon and try finding that. You're going to be trying permutations of 10x16 and 9x16 and so on, and digging through pages looking for something approximate.
In theory maybe there's some filter options on Amazon that might work, but they're usually incomplete, wrong, or absent. It's a terrible experience even when it's supported.
ChatGPT (or even Amazon's kind of janky Rufus) immediately finds top near-perfect matches for me to choose from. 15-20 minutes of aggravating digging turned into 90s of letting ChatGPT think and search while I was off grabbing a coffee.
True, LLMs are quite good in things where I have limited knowledge. It shortens exploration phase considerably. Before, I would need to go to web pages, compare parameters (somewhere), think out why this, not that.
"What is still considered a highly regarded 35mm film camera for under $400 (used)?"
Of course then I go to eBay…
There is plenty of evidence that people are increasingly turning to AI chatbots for that too. And it's entirely possible that ChatGPT and others are already being trained to mention some products first or to present them in a more positive light.
People are throwing themselves to feed you personal data. You no longer have to come up with sneaky ways to collect it, or build out their profile from inferred metadata. Less work for you, more accurate profiling, and less risk getting fined by pesky regulation.
Ad campaigns can be much more personal and targeted. You can push them at just the right moment to optimize the chances of conversion. They can be much more persuasive, since chatbots and assistants are deeply trusted. You can dial the sensitivity knob to make them very subtle, or completely blatant, depending on your urgency and client.
If I as someone outside of this hostile industry can think up these scenarios, the world is not ready for what advertising geniuses are cooking up as we speak.
Advertising directed towards AI models, at the very least. If you can get into ChatGPT's weights that McDonalds is the cheapest and tastiest hamburger, how many millions of people would ChatGPT tell that to?
"Google Ads is dead, Where do I promote my business now?"
When I hear "Google" I assume search, oof (sigh of relief).
They mention running ads on tiktok or instagram but no mention of youtube ads...
Also, In my own experience for my business ( also entertainment) I have found reddit ads to be useful.
So my next steps would be,
[Edit: Added Instagram Ads, from a different comment]Reddit is very hit or miss depending on your target audience.
Depending on your Reddit target audience, a lot of people could have adblock installed. They might be loyal to communities that have approved vendor lists where everyone parrots the same vendor recommendations back and forth in every thread, so not being part of that game means you're left out. In some niches, the subreddit moderators have a financial relationship with vendors and they'll put their weight into swaying every conversation away from competitors.
For other niches, none of this applies and Reddit can be a good ad destination. It really depends
https://successfulsoftware.net/2025/08/11/what-i-learned-spe...
If Google Ads is dead/dying the search is soon to follow...
[1] https://www.wheresyoured.at/the-men-who-killed-google/
I am not sure what might work better, sponsorships or Ads. Of course some are definitely icky sponsorships but if one were to align with small youtubers who develop their own things and you enjoy their content and there might be an overlap etc.
I personally have an ad blocker so I don't really know what might work for. I guess organic marketing? But how does one achieve it?
Any good books / ideas on more sustainable forms of marketing aside from paying the large corporations a sort of land tax basically?
Ever since Google bought double click, their ads business has been their search business. They are the same product.
Do we have any evidence search volume is down?
Don't get me wrong, I'm an avid Kagi user. But I'm sceptical anyone outside tech is using anything other than Google.
I do occasionally post (free) on Reddit, it's not that big here though
for personal, I'm on lemmy now
I’m permabanned on Reddit so I only consume via the default not logged in feed and I run into some comments in what I assume is Hindi(might be marathi or one of the multiple other languages on the continent) or posts from subreddits explicitly about some aspect of india
[1] https://www.thehindubusinessline.com/catalyst/inside-reddits...
As someone who spends seven figures every month on Google ads, what’s much more likely to be happening here is that the individual advertiser is either getting outcompeted or they’re executing ads poorly.
Google ads revenue in the US continues to grow every quarter. And, since advertisers will generally invest in ads until the last dollar is break even, it’s likely that the total value advertisers unlock through Google ads is growing as well. Whether that’s true or not, the notion that value generated for advertisers is “dead” is absurd.
The author admits as much.
It contains zero useful information. Just somebody struggling with AdWords and they don't know why. Not helpful.
I have to assume the vast majority of upvotes are based on the title alone, assuming it's about Search? A large proportion of top level comments are about Search too. Depressing.
Ultimately I relied more on returning customer and mouth to mouth recommendations, kept lowering the Google ads budget.
I remember my brother loving to do channel surfing in the 80s when we were young. I've always hated it! maybe that's why I cannot stand the current Tiktok media format (so sad that Youtube is pushing more and more the same format).
Also, remember when telephones started and people who took vertical video where seen as sinners? How times change!
on youtube most of what i see is hyped hyperbolic content, polarized podcasts, shorts.. the way and reason why "content" is produced has changed
I run a local makerspace. It is not quite the same thing as a local entertainment business, but there are certainly some similarities. We are local, and we are very event-based.
For the last 10 years, the way we would get new members was to host Meetups. Meetups are slowly bringing in fewer members. When I ask tour guests how they found out about us, they recently started saying that they found us on ChatGPT. They did not know what a makerspace was but they explained their problem and ChatGPT presented our space as a local solution. This has been good for us because we offer something useful to the community but struggle to explain it. In the old days of search, this was a problem because many people were not using the correct phrase to describe what we are. That doesn’t matter anymore.
How does a local business optimize for this though? I am not sure.
My anecdotal evidence is the smarter normies are increasingly allergic to screens. They only use them to watch stuff they hear about by some other means, but parents, for example, look for any excuse to keep their kids off the Internet, and largely they're better for it.
Imagine a protocol to publish commercial offers for any given fragment of content addressable by URI. It would describe the details of some product or service and a set of proposed terms. We could surf the web looking for relevant content and publishing related offers. Various repositories would subscribe or not.
A browser (extension or native) would optionally pull offers from selected repositories and have UI for the user to solicit/pull offers for any given piece of content styled to signal their existence, and to filter and sort them. To make it sustainable there needs to be revenue sharing with the content source(s).
Are there existing projects like this?
The same protocol could be used for independent commentary and other annotation.
- I try not to think about ads
- I think about ads because I aggressively block them
I'm sure somebody out there represents a middle ground, but I think it's a pretty small demographic.
I’m using ChatCPT or equivalent for 60% of my searches. The remaining 40% is just muscle memory. Of that 40% about half the time I regret using Google search due to the difficulty of finding the relevant result.
I can see search users moving to ChatGPT or such and Googles Ad business suffering as a result and a general downward spiral of Google search.
[1] https://x.com/firstadopter/status/1993464859376468102/photo/...
I don't know what comes next, I just know it will be worse.
What killed the open web was Facebook, Twitter, and their ilk replacing that whole mess with social media profiles, networking connections, and templated, pre-fabricated organization home pages. When social networks became dominant enough that businesses could use it to get their info out there without having to author a webpage, the balance tipped (at least for business-motivated web content).
There are other networks as well: X, Meta, YouTube, LinkedIn, Amazon ads. It depends what’s your target group. But all networks have targeting tools so you can test them with minimum budget just to see what works and what doesn’t.
For sure, you have some personalized landing pages with CTA (Posthog script included so you can see what works).
AI should equal the playing field and promote businesses based on merit and capacity not how much they can spend.
I give it maybe 12-18 months before AI results are polluted by advertising.
If you're shopping around, an LLM you control can work for stuff like summarizing customer reviews or compiling a list of products with specific features (if you don't mind them being randomly wrong). But for general shopping advice / "plan my vacation" kind of queries, it's already firmly in the land of SEO-garbage-in-SEO-garbage-out.
Have you been on amazon lately? We're already there. :-/
the product promotion text will be integrated into the responses
'your prompt is insightful and refreshing. reminds me of the refreshing taste of organic coconut-cinnamon water. here's a QR code coupon for $1 off a 48-ct pack you can use at your local HoleFoods.'
"Fantastic! It's great that you care about what you should feed your children. A bowl of Cinnamon Toast Crunch is a great way to start your kids' day with the energy they need, and it's something they're sure to love! It's also fortified with vitamins to give them the nutrition they need! If you don't have any, I can start a DoorDash order right now."
Or "It's great that you want to find a way to earn some extra money for holiday presents for your family when you don't have anything left over after paying your bills. You're so thoughtful. You're an avid sports fan, so you've got the knowledge to have an edge in sports betting. DraftKings has a $10 credit when you bet your first $15 on tomorrow's game. You're automatically a winner!"
One mustn't forget that propagandists are frequently just straight malicious.
For ChatGPT (and similar) you need to have a strong FAQ page and lots of content marketing to increase the likelihood of being the suggested answer when a user asks ChatGPT a relevant question (it's a highly probabilistic system, look up AEO/GEO).
CloudFlare for example offers an option to block AI scraping bots by default. If you are in the services business, this is the opposite of what you want because having AI crawlers scrape your site would drive traffic down the road when users ask a related question.
I would also suggest having accounts with major chatbot companies and enabling the "allow training on my conversations" option and then talk to it about your services. Ultimately you just want to get your brand into the training data corpus, and the rest is just basic machine learning statistics.
We were marketing a product that many people were happy to know existed. The dashboard gave us tools to really delve into demographics. Of all the ridiculous personal data Facebook collected, the best demographic filter was allowing me to narrow in on pages someone liked or interacted with. We were selling things related to cruising sailboats, and we could target an audience within 30 miles of Fort Lauderdale who also liked Sailing Magazine. Moreover, we could use a pixel so that only people who had also visited our website saw the ads.
Facebook had a policy of rewarding high-quality ad content. If people clicked the ad, or better yet left positive comments and discussion or shared, the price drastically decreased to fractions of a cent per impression and click-through. We were able to get ads shared a lot with people tagging other people about the product suggesting they might be interested in it. That was the holy grail for copy that we always strived for.
Of course, they got rid of all that. But at the time, it was a great way to target an audience based on third-party pages they liked, giving them ad content about products they were generally interested in—and products they were happy to know they could purchase because they had value.
Ads configuration is like gambling in Las Vegas, in that the easier the game, the worse the odds—like slot machines—and the more the player has to interact, like Blackjack, the better the payout. When done well with good configuration, we were getting 1000s of click-throughs for dollars. It was amazing.
The point is that Facebook rewarded ads that people positively interacted with, as it meant the quality of the news feed wasn't hurt by the ad.
There was a time when ads benefitted everyone, the buyer, the seller, and Facebook.
1. You can target a specific part of the funnel (informational -> purchase intent) in search ads. Targeting on social networks is more about overall user profiles rather than their immediate state of mind.
2. People going to a search engine expect to leave that search engine to go to another website. Whereas people on a social network expect to stay in that portal. So clicking on an ad then doing something after is a more natural flow (and better value for advertisers).
That does seem like a very good fit for a good video that can spread on TikTok etc on its own if some performers upload videos.
I rather would try to get an entry on google maps. Meaning when people browse the area, they see your thing. I certainly like to discover new stuff like this in new areas and some things I find are clearly there because of ads, but other got there by other ways. Making a entry by hand, publishing a picture there with further info ..
Sorry, couldn't resist! The correct word here is lose, when something is loose it means that it's not fastened or constrained, like a loose knot
When you find a working marketing solution, it's just a matter of time when it dries out, because of competitors and overall saturation.
Search Ads and Partner Revenue = 230bn Youtube = 36bn Cloud = 40bn
Say they drop 100bn on search revenue. How well are they positioned to convert their user platform and search crawling infrastructure onto Gemini, and introduce an advertising platform into LLMs to replace what they had? I imagine they are as well positioned as OpenAI.
I would lose a lot of sleep if I paid out for puts on them.
This gives me warm fuzzy feelings. It's nowhere near good, but this is better than it was.
Ads will ingress deeper into what were trusted layers -- embedded in text and video in a seemingly organic way. GenAI tools make this possible -- to splice a 20 second mention of something into a stream, or rewrite a paragraph injecting a subtle product placement.
We will develop new mental antibodies for this, we always do. Silver lining of sorts -- while short-form video content is making people illiterate, perhaps literacy will become a calm refuge once again.
We should be resisting any ad injection into ChatGPT, Claude, etc maintaining a firewall between what's acceptable in a paid product and what's not, and as long as open source Chinese models roughly keep parity, the big US labs can't pivot hard into exploiting users for ad revenues. Private hosting and bots are almost as good as ChatGPT with UI and UX, within a few percentage points as good in capabilities, and the pressure to go elsewhere is minimal. If they drive off a whole lot of independence minded users, they risk creating a community of people who'll create a very slick, workable alternative, while paying only a tenth or less what the frontier labs charge. As long as that dynamic cripples the efforts of big labs to enshittify, there's a good shot that the entire ecosystem fundamentally evolves to something better. I hope, anyway - it could just explode into a grotesque mess of user exploitation and yet more of the same.
I think at some point you'll be able to have good-enough AI on your phone to carry everywhere you go, and it'll do all the ad filtering and opsec and digital hygiene for you - everyone will have a high quality competent tech nerd in their pocket looking out for their best interests, and it won't just be a niche rebel nerd thing anymore.
‘Pic or it didn’t happen’ has now been replaced by ‘TikTok or it didn’t happen.’ Is it possible to enjoy something without there being video evidence of it? According to my gf and her female friends the answer appears to be no.
This feels like one of the most surreal things I have read in a while, believing that the blog is authentically written by a real person. I can't put my finger on why.
I do feel like it's maybe time to rewatch BSG.
For the first time since 1995 my default method to research information on the web does not involve any traditional search engine anymore.
I pivoted away from google search (duckduckgo instead primarily) but even then, the majority of "information" I'm looking for goes instead to chatgpt.
But now people Google search: “my boyfriend is coming to town for the holidays and we are going to Chinatown and I want to have delicious dumplings with him because it was what we had on our first date, where should we go?”
So he now works to sell AdWords properly in that environment. I am wondering how or if OP took that into account with their new spend. What are other people doing?
I’ve also heard (probably via post+comments here on HN) that the new SEO is making tons of AI slop info pages on the site, not for humans but for AI crawlers to slurp, and then refer from prompts.
Not happy with google.
And it's become clear to me how little of the open web, and top 100k sites they've fully indexed, I used to have a lot more faith in them.
https://www.eff.org/deeplinks/2020/03/google-says-it-doesnt-...
For example, with video games I can go to sites like www.rockpapershotgun.com or others, or forums related to games, to see what the new products coming out. That's perfect in my world. No ads in my search, no ads in my email, no ads in youtube or whatever. But when I'm interested in seeing what's new, I can, on my terms, go and check out the new products.
Also, a lot of ads now have QR codes so you can tell which physical ads are driving versus traffic versus those that aren't.
e.g. the "half of my advertising is a waste but I don't know which half" is not true anymore if you are using specific QR codes per location/advertisement.
I sometimes think people really don't understand the value-add of AI (and I say this as someone on the less hyperbolic end of the "AI-hype" spectrum). If your service to me can be accomplished by AI "very fast"... I don't need you anymore. AI provides a generic problem solving interface where non-experts can leverage the power of the AI to solve a task they previously couldn't have so long as they can describe it well.
I've had multiple cases at work or other places where I've been presented with something as the stakeholder and been told "I used AI to make this!" Great! Next time I'll use AI to make it and save myself the overhead/cost of having work with someone else. I don't see a lot of value in explaining a problem to you so that you can then re-explain it to an LLM.
When people show me they've used AI to complete a task I used to have to do I'm delighted, and, more often then not, proven my value when they come back weeks later asking for help untangling the mess they've made. But, I'm equally delighted in the cases where they are successful using AI to replace things I used to be tasked with. Despite the AI hype, I find myself busier than ever.
AI. I thought he was referring to how fast Google is improving their AI.
Search though?
Buying access to web search indices is not the same as having one.
(I love them but this is the hard truth)
With their current pricing they are out of their league of having any full-blown index, crawlers, people, what have you.
I would say year ago I was amazed how they are alive at all (unless I am missing something in their funding).
A competitive, general-purpose web search engine with its own full index is _brutally_ hard and expensive.
This is the reason there are only a few world-class like russian yandex, chinese baidu (to not state the obvious names like google).
Also, incentives are super high for businesses to create quality content for the open web to drive business. For example a car tire manufacturer could publish reliable restaurant reviews in order to encourage driving.
So why would they publish anything other than ads?
Its more likely their your ranking dropped. Or a competitor got ahead of you. Google is still main source of leads for service businesses.
If you are old & previously ranked well the LLM's will also mention you similar to how Google did.
- Google, the company, is doing pretty well in the stock market.
- Google, the advertising company, isn't generating good ROI for its advertising customers.
From Google's point of view, they've been very gunshy about having ads be their only revenue stream for years; I wouldn't be surprised that the consequence is the value there is drying up.
https://www.statista.com/statistics/266249/advertising-reven...
Is there any new powerful platform/aggregator in your market?
The first step you might take is to check that you are not advertising with AdWords partner networks, as they might be the reason for the clicks on your ads.
Second, you can check your server logs and verify clicks from Google Ads, especially the geolocation of those clicks. If they are not from your region and the visitors perform no action after viewing the first page, this is most probably click fraud.
I use our own open-source security platform (I'm a co-founder) for this purpose (1), as it's server-side and works even if bots aren't running JS. However, your website analytics might also be useful if they can collect events without JS.
1. https://github.com/tirrenotechnologies/tirreno
I've been dealing a lot with click fraud on Google Ads, and it's usually hard to detect it without special tools.
Seemingly you don't want to target children directly. If they ask their parents for specific entertainment at a party, they're going to ask for entertainers they know, not companies acting as brokers and middlemen. They might want a particular clown (but probably not) but will never want a particular local vendor of clowns. You need to target the parents for that. If it were me doing the buying, I'd probably prioritize word of mouth recommendations if anyone had such, and otherwise for a large enough event like a wedding or graduation party, I'd look to professional planners. Assuming that's any kind of widespread pattern, you'd want to target strong relationships with planners rather than trying to advertise directly to consumers.
Did people really ever search Google to find party entertainment, and then ignore the search results and use the ads instead? Let alone Tik Tok videos? I guess I'm out of touch enough that the answer can be yes and I'm just that clueless about how small businesses work, but all the comments talking about LLM chatbot services are tripping me out. Y'all would ask ChatGPT who to hire for your kid's party?
The jump from the op's "i screwed up my google ads campaigns" to "Research shows that many young people are getting their information from short video platforms like TikTok"....
i mean, c'mon
1. Check your search volume. Use Google Trends or the method I will share below. 2. Check how you spent in December vs how you spent during a previously great time. Understand if it's a volume issue or a conversion issue 3. See if anyone new entered your auction. If they did, find out what they're saying
-- 1a) Search Volume
Checking search volume: In the era of broad match, this is one of the most underrated approaches to diagnosing issues. Take a look at your `search exact match impression share` relative to your impressions on a few of your top keywords. Then measure out if search volume for your business is actually decreasing. Then, use the following rubric to diagnose futher:
1. Not decreasing. Move on to the next item 2. 5-10% decrease and competitive auction. If you have a decrease AND a competitive auction, a 20% drop in efficiency could be explained. 3. 5-10% decrease and a not-so-competitive auction. If this is the case, the drop in volume may not be what's causing your issues.
-- 1b) Click volume
Check your exact match impression > click rate. Similar to the last approach, this helps diagnose if there are SERP feature changes which could decrease the amount of clicks you're receiving despite demand remaining flat.
If this is the case, take a look at the SERP and find the new winners.
-- 2) Segment comparison
Compare December YOY and see what changed. Are you serving to a different age range? Different search term mix? Increased spend to search partners? Are the headline combinations which are serving different?
-- 3) Auction changes
Have you checked your auction insights? Are new competitors being more or less aggressive? If so, what are their headlines? Are they offering an easier booking experience than you are?
And... if Google is actually dead, you might try:
1. Meta ads. Turn off audience network, make sure you've got the conversions API set up, and see what happens. Expect leads to be lower intent. Make your creative dead simple. "If you're looking for kid party entertainment in Northdene..." Start with $20/day optimizing for leads.
2. Improve your form. I see typeform-style-forms do better than the long one you have.
3. (Maybe) If you don't already track `closed (won)` conversions into your google ads account, that could help. I find when I start tracking which searches turn into deals, I can restructure my account to de-prioritize the junk leads.
4. (Maybe) Add a soft form to each of your service pages. Basically an embedded form which starts by asking people softball questions like "How Old Are The Kids At Your Party." Once people start a form they're much more likely to complete it, even if the questions are very basic.
5. (Maybe) Add a way to give a phone call. Phone call leads convert 30-50% better in my experience. But, this isn't an option for every
let's take back the interwebs and have a single account where all apps store their data about you, which you can move around and also swap out clients for any data without companies blocking you
Franchises die. It's still cool to say "The originals were really cool", and always will be, but now we're talking about now. Star Wars is uncool. There are people who sort of automatically praise it and subtly put down those who don't like they're aligned with a magnetic field, sure, but they're in their own world. Indiana Jones and Ghostbusters are uncool now. Star Trek is almost there. AI is not cool and never will be. Tiktok is cool, but soon everything that is uncool will descend upon it.
Sorry. Bananas blacken and apples get spots. Time moves on.
Downvoting isn't cool. Reply instead.
I grew up before Google, I remember when it was just a useful search tool. Then an industry grew up around exploiting it in various ways and ads became a major revenue source for Google, completely changing the platform. I witnessed this entire online marketing/ad industry come into existence.
I have friends who worked in SEO for years. Very talented, smart people. But that industry is gone now. Likewise Google ads is clearly not long for this world as Google will probably get a lot more money leveraging their AI for product recommendations/sales etc.
People used creative thinking to create this industry, so the answer to "where do we go now?" is find the next one. It won't just be the same thing repeated, just like SEO and ad optimization where fairly major departures from the previous world of advertising and marketing they came from.
There you go.
There nothing about nostalgia, no real concern for Google as a company, or how the web used to work, etc. Just a small business trying to stay afloat.
That said, I don’t ever want to see ads for it either. If I lived in Durban and wanted a juggling act, I’d like to be able to find it, as I’m sure all their clients would. I wonder if the market is just very competitive, or if they don’t show up on regulular searches for some reason.
It's not the neatest but it feels real, like these guys are into entertainment for parties, not web design.
And if they’re unable to invest in their site or they’re simply shut out of the modern world, I’d assume the same applies to other aspects of their business as well.